Processing of personal data

Personal Data Processing Policy

1. General Provisions

This Personal Data Processing Policy (hereinafter referred to as the "Policy") defines the procedures for processing and protecting the personal data of users of the e-currency exchange service (hereinafter referred to as the "Service").

The personal data controller is:

Razmen.cc

Email: razmencc@yandex.ru

The Service operates in accordance with applicable personal data protection laws and AML/KYC requirements.

2. Personal data processed

The Service may process the following user data:

Full name

Email address

Phone number

Payment details (bank cards, accounts, crypto wallets)

IP address, cookies, browser data

Other data provided by the user when creating an application

3. Purposes of personal data processing

Personal data is processed for the following purposes:

Fulfilling exchange applications

User identification (KYC)

Fraud prevention and AML/CTF compliance

Payment processing

Communication with the user

Improving the performance of the service

4. Legal basis for processing

Personal data is processed based on:

User consent

Necessity to fulfill an agreement (exchange application)

Legal requirements

5. Transfer of personal data to third parties

The Service may transfer personal data to:

Payment systems and banks

Payment processing partners

Government agencies Authorities (in cases provided by law)

Transfer is carried out only to the extent necessary to achieve the processing purposes.

6. Data Retention Period

Personal data is stored:

for the period necessary to fulfill the processing purposes.

7. User Rights

The user has the right to:

receive information about their data

request correction of data

request deletion of data

revoke consent to processing

Send your request by email to razmencc@yandex.ru

8. Personal Data Protection

The Service takes the necessary technical and organizational measures to protect data:

use of secure protocols (SSL)

restrict access to data

protection from unauthorized access

9. Use of Cookies

The Service uses cookies to:

ensure the proper functioning of the website

analyze user behavior

improve the quality of service

The user can disable cookies in their browser settings.

10. AML/KYC Policy

The Service complies with anti-money laundering and counter-terrorist financing (AML/CTF) requirements.

As part of these requirements, the Service may:

request identification documents

suspend transactions until verification is completed

refuse service if risks are identified

Documents requested during AML verification are stored in the secure SumSub system.

11. Final Provisions

By using the Service, the User agrees to this Policy.

The Service reserves the right to amend the Policy. The current version is always available on the website.